UZH Print Plus - Top Up Credit
In order to be able to use the paid UZH Print Plus services, credit must be topped up in advance. The recharging takes place exclusively online via a portal listed below:
Procedure for Topping Up Your Credit
The UZH short name and personal password (Active Directory) are required to log in to the credit portal. The password can be managed in Identity Management.
The following payment options are available:
- Postfinance
- Mastercard
- Visa
Please note: The credit is managed within the software solution and is not loaded onto the UZH-Card. A possible change of the UZH card therefore has no effect on the credit balance.
1.a Login for Students
To top up and check the current balance, log in using your username and password.
https://uzhprintpluscharge.uzh.ch/ig/budgetrecharge
Note: Refunds on transactions via PostFinance are only possible for 12 months. After that time refunds are no longer possible. From the refunds fee of CHF 5 will be deducted from refunds, so balances below CHF 5 will not be refunded. The refund of credits is only available to UZH members.
1.b Login for Guests
To top up and check the current balance, log in using your PIN.
https://uzhprintpluscharge.uzh.ch/ig/budgetrecharge
Note: As Print4Guests cards are impersonal accounts, refunds are not possible.
2. Overview of credit balances
After logging in, the current credit balance is visible. You can change the budget by topping it up.
3. Top up credit
The following information is mandatory for loading the credit:
- Desired amount of money in CHF (minimum amount to top up is 5 CHF).
- Name (first and last name)
- E-mail address (used for the electronic confirmation of the payment)
By clicking on Continue, the payment process is initialized.
4. Choice of payment method
After initialization, the various payment methods are available for selection. By clicking on the respective logo it is selected. Available are:
- Postfinance
- Mastercard
- Visa
5. Payment processing
If the payment has been successfully processed and accepted, a corresponding message appears.
Afterwards, you will be redirected back to the credit portal. The confirmation of receipt of payment will be sent to the e-mail address on file.
Important: It may take several minutes before the change is displayed in the credit overview.
6. Updated credit balance
After a few minutes the new credit is also visible in the credit balance. The change is also listed under "Last Budget Recharges".
Transaction failed?
If the message "Transaction invalid" appears after completing a transaction to load credits, please notify us using the appropriate form.