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Remove any existing network cable to ensure that the data traffic is wireless. If there is a physical on/off switch for wireless transmission on your notebook, make sure it is turned on. On the software side, you must activate the WLAN receiver (adapter) and select the desired WLAN network, public (unencrypted) or uzh (encrypted). We will show you how to do this in the following steps.
If no wireless network connection is visible, create a new one. If this is not possible, e.g. because no WLAN is found or the wireless (WiFi) adapter is missing, you probably need to install the WLAN adapter first. Please come to our IT Service Desk (Irchel / Rämi) for a more detailed clarification with your device.
The settings shown here apply to a connection to the WLAN "uzh" or "uzh-5GHz" of the University of Zurich. For a home connection, the specifications of your network provider apply.
Many newer notebooks have a physical button (switch) to enable/disable wireless (Wifi) connection. If a connection cannot be activated, please check the position of this switch. When activated, a symbolic WiFi light above the keyboard usually lights up.
If the network symbol is not visible in the menu bar, please check your network settings (see point 2).
An environment contains network settings (connections, services) that you need when working with your computer, e.g. in the office or at home. In the "Automatic" environment, Mac OS X will automatically search for active network ports for an Internet connection. Searches are performed in the order you have listed them in the Services list.
If no WLAN service exists, add it using the plus sign ("+").
(If everything appears disabled on the page, remove the protection by clicking the lock in the lower left corner. You will need administrator rights for this).
If no WLAN "uzh" is visible, re-create it using the drop-down menu list command "Connect to another network". To do this, enter "uzh" or "uzh-5GHz" as the network name, "Company-wide WPA2" as security, your user name and the Active Directory password and click "Connect".
If a certificate check should take place, click on "Continue". (You may need administrator rights for this).
ATTENTION! For UZH members we recommend the secure (because encrypted) "uzh" or "uzh-5GHz" WLAN network. If it is hidden, create a new wireless network "uzh" as described in the following section.
Authentication (user, code) is required to use the UZH WiFi network free of charge.
If the connection is established successfully, the WLAN icon appears in the menu bar and a check mark appears to the right of the wireless network name in the settings. Furthermore, the window title reads "WLAN Connected".
You can find information about the root certificate on our website or download it from www.digicert.com for example.
If something is wrong with the uzh connection or no uzh connection appears at all, check the property fields of the existing uzh connection or overwrite them in case of another existing connection. To do this, click on the gear symbol to the right of the connection name in the settings.