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Central IT Staff

Terms and Conditions

Allocation to one of three customer groups determines the conditions under which orders are executed. Allocation is based on a combination of customer segment and the purpose of the production.

Group 1

Services free of charge*, highest priority

  • UZH employees for teaching
  • UZH employees for research
  • Executive Board of the University and Offices of the Vice President
  • Institutes/Faculties
  • Doctoral students
  • Competence Centers/NFS with home institution UZH
  • UZH museums and libraries
  • Central Services
  • Graduate schools
  • Summer schools

* Cf. Services Generally Subject to a Charge

Group 2

Services free of charge*; lower priority than group 1

  • Inaugural and farewell lectures
  • Lecture series
  • Honors
  • UZH alumni
  • ETH for joint degree programs
  • Other universities for joint projects
  • Individual students

* Cf. Services Generally Subject to a Charge

Group 3

Services are charged; orders are only accepted if it is foreseeable that no resource bottlenecks will occur.

  • UZH organizational units: productions or products for sales or advertising of a product, giveaways
  • Productions for UZH teaching which students have to buy
  • Senior Citizens University
  • Children's University
  • Associated institutes
  • UZH continuing education courses
  • UZH institutes alumni
  • Student associations
  • Unitectra

Services Generally Subject to a Charge

Under certain conditions, our services are also subject to a charge for customers in group 1 and 2:

1. Services outside office hours: Office hours are defined as the hours from 8.00 to 18.00 from Monday to Friday.

2. Services in premises outside UZH: If the assignment takes place outside of UZH premises, the entire assignment is subject to a charge, regardless of the time of day (including reconnaissance, setup, and clearing up).

Only the personnel costs will be charged.

Post-production is free of charge in the abovementioned cases, provided that it can take place during office hours.

Other arrangements are possible in exceptional cases.

The following hourly rates apply:
Mon to Fri, 7.00 to 20.00: CHF 120 per hour
Sat: CHF 150 per hour
Sun and night: CHF 180 per hour

Weiterführende Informationen

Medical Faculty / USZ

Due to the special relationship between UZH and the University Hospital (USZ), orders from customers from the Faculty of Medicine or the USZ are handled according to their own rules.